Last updated: August 2026
Lenybeny is the trade name under which Dina Abdou operates as an independent sole trader (indépendant / zelfstandige) registered in Belgium under BCE enterprise number 1039.208.411, with business address Brussels, Belgium.
Privacy contact: privacy@lenybeny.com
General contact: hello@lenybeny.com
This Policy applies to the Lenybeny website, mobile-responsive web application/PWA, account services and related pages operated by Lenybeny.
We use information to create and manage your account; provide pet, health, passport, document, reminder, wallet, vet-contact and related functionality; store photos/files; provide the optional Emergency Profile; communicate about the service and requested communications; prevent abuse and protect security; maintain and improve reliability; and comply with legal obligations.
Depending on the processing, Lenybeny relies on performance of a contract or steps requested before a contract, legitimate interests such as security and abuse prevention, legal obligations, and consent where required. Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
Lenybeny stores information about pets. Information about an animal is not automatically personal data under the GDPR, although information linked to an identifiable owner/user may be personal data. You decide what to enter. Do not enter another identifiable person's information unless you have an appropriate basis to do so. Lenybeny is an organisation and record-keeping tool, not a veterinary service. It does not diagnose conditions, replace veterinary advice or guarantee the accuracy/completeness of information you enter.
The optional Emergency Profile can be accessed without a Lenybeny account by a person who has the public link or QR code. You control the supported fields exposed and can deactivate or regenerate public access. Do not publish information you do not want a finder or other holder of the link/QR code to see. A public link may be copied or forwarded by someone who obtains it.
Current infrastructure includes Supabase for authentication, database and file storage, with the project hosted in Central EU (Frankfurt); Gandi for website/domain hosting; Resend for transactional email where enabled; and MailerLite for waitlist/communications where enabled.
At the time of this V1 Policy, Lenybeny does not process payments through the application. If Premium subscriptions, rewards, partner offers or other commercial features are introduced, this Policy will be updated before the relevant processing begins and additional information will be provided where required.
Lenybeny does not sell personal data. Information may be disclosed to service providers acting on our behalf where necessary to operate the service, or where required by law or necessary to protect rights, safety or security in accordance with applicable law.
We retain information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes and enforce agreements. When you delete your account, Lenybeny deletes associated account data, pet records and uploaded files, subject to information that must lawfully be retained or is required for legitimate security/legal purposes.
Lenybeny uses technical and organisational measures intended to protect data, including authentication, database access controls, row-level security, server-side authorization, protected storage, secure Emergency Profile tokens, upload restrictions, security headers and security/dependency testing. No internet service can guarantee absolute security. Report suspected issues to privacy@lenybeny.com.
Subject to applicable conditions, you may have rights to access, rectify, erase, restrict processing, object to certain processing, receive portable data and withdraw consent where applicable. Contact privacy@lenybeny.com. We may request reasonable identity verification. GDPR requests are normally answered within one month, subject to permitted extensions.
You may lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit):
Rue de la Presse 35, 1000 Brussels, Belgium
contact@apd-gba.be
+32 (0)2 274 48 00
Lenybeny is not directed to children and does not knowingly seek to collect personal data from children below the applicable minimum age for the service.
We may update this Policy when the service, technology, legal requirements or processing activities change. The Last updated date will be changed when a new version is published.
Controller: Dina Abdou, trading as Lenybeny
BCE: 1039.208.411
Business address: Brussels, Belgium
Privacy: privacy@lenybeny.com
General: hello@lenybeny.com